Help Center

Download the Omibay app from the Play Store, sign up with your mobile number, verify your OTP, and complete your basic profile details including name and address.

From the home screen choose a service category, select the exact service you need, pick a date and time that works for you, confirm your address, and tap Confirm Booking.

Open the Omibay app, go to Active Bookings, select your booking, and use the Cancel or Reschedule option. Cancellation charges may apply based on our cancellation policy.

You can pay using UPI, debit and credit cards, net banking, and popular wallets. All payments are processed securely using bank grade encryption.

Approved refunds are processed back to your original payment method within 5 to 7 business days depending on your bank or payment provider.

Every partner completes identity verification, address verification, background checks, and skill assessment before they start accepting jobs on Omibay.

First check your internet connection, then close and reopen the app. If the issue continues, update to the latest version or contact support from the Help Center.

Omibay offers a 100% service quality guarantee. If you face any issue with a completed job, contact support within 24 hours for re-service or a refund as per our policy.

Our partner verification process includes document verification, background checks, skill assessment, and training on safety and customer service before partners go live.