Privacy Policy

We collect:

• Personal Information: Name, phone number, email, address, payment details (processed by third-party gateways).
• Location Data: Precise location to enable service booking and Professional dispatch (with your consent).
• Usage Data: Device information, IP address, browsing behaviour, booking history.
• Communication Data: Messages/chat with Professionals or support.

2. How We Use Your Information

We use information to:

• Provide and improve Services (e.g., match you with nearby Professionals).
• Process payments and bookings.
• Send transactional notifications, offers (with consent), and updates.
• Ensure safety and prevent fraud.
• Comply with legal obligations.

3. Sharing of Information

We share information with:

• Professionals (only necessary details like name, address, phone for service delivery).
• Third-party service providers (payment gateways, analytics, cloud storage) under strict confidentiality.
• Law enforcement when required by law.

We do not sell your personal data.

We implement reasonable technical and organizational measures (encryption, access controls) to protect your data. However, no system is 100% secure.

5. Your Rights

Under applicable laws, you may:

• Access, correct, or delete your personal data.
• Withdraw consent (where processing is consent-based).
• File a complaint with the relevant data protection authority.

Contact us at privacy@omibay.com to exercise your rights.

6. Data Retention

We retain data only as long as necessary for providing Services, legal compliance, or dispute resolution.